What is Marketing Qualified Leads and why?
Marketing Qualified Leads (MQLs) are prospective customers who have demonstrated a certain level of interest in a company’s product or service through their engagement with marketing efforts. MQLs are typically identified through lead scoring or other qualification methods, and are considered to be more likely to become customers than other leads.
Prioritizing sales and marketing efforts
MQLs are important because they help companies prioritize their sales and marketing efforts. By identifying which leads are most likely to convert into customers, companies can focus their resources on nurturing those leads and guiding them through the sales funnel. This can improve the efficiency and effectiveness of the sales and marketing process, ultimately leading to increased revenue and growth for the company.
In addition, MQLs can help improve the overall customer experience by ensuring that leads are receiving relevant and targeted marketing messages. By tailoring marketing efforts to the specific interests and needs of MQLs, companies can provide a more personalized experience that is more likely to resonate with those leads and lead to conversions.
Deciding which are the best opportunities
The criteria used to identify Marketing Qualified Leads (MQLs) can vary depending on the specific company and industry, but generally, the following factors are considered to be good indicators of a lead’s potential to become a customer:
- Demographic information: This includes factors such as the lead’s job title, company size, industry, and geographic location. Leads who fit the target buyer persona are more likely to become customers.
- Behavioral information: This includes factors such as the lead’s engagement with marketing materials, website activity, and email interactions. Leads who have shown higher levels of engagement and interest are more likely to become customers.
- Firmographic information: This includes factors such as the lead’s company revenue, funding status, and growth rate. Leads who come from companies that are in a growth phase and have the budget to purchase the product or service are more likely to become customers.
- Timing: This includes factors such as the lead’s readiness to buy, their timeline for making a purchase decision, and their urgency. Leads who are actively researching solutions and have a pressing need are more likely to become customers.
Lead scoring
Lead scoring models often assign point values to each of these criteria based on their importance and relevance to the company’s sales process, and leads that score above a certain threshold are considered MQLs.
However, it’s important to note that no single factor can guarantee that a lead will become a customer, and companies should always use a combination of data points to make informed decisions about their sales and marketing strategies.